Terms & Conditions
1. Acceptance of Terms
These Terms & Conditions ("Terms") govern your use of the website https://www.inmyhomeassistance.com and the services provided by In My Home Accessibility ("we," "us," "our"). By accessing our website, submitting a contact or quote form, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Description of Services
In My Home Accessibility is a locally owned, licensed and insured home accessibility company based in Bluffton, South Carolina. We provide the sale, free in-home evaluation, installation, and service of stairlifts (straight, curved, indoor and outdoor), homelifts, residential elevators, wheelchair lifts and vertical platform lifts (VPLs), inclined platform lifts, modular and custom ramps, pool lifts, walk-in baths, grab bars, accessible bathroom modifications, and other aging-in-place home modifications. Our team is factory trained and authorized by the manufacturers we represent and holds CAPS (Certified Aging-in-Place Specialist) and CEAC (Certified Environmental Access Consultant) certifications. Any quote provided prior to an in-home assessment is an estimate only and is not final pricing.
3. Use of Website
You may use our website for lawful, personal, and informational purposes. You agree not to use the website to violate any law, infringe on the rights of others, transmit harmful code, attempt to gain unauthorized access to any system, scrape or harvest content, or interfere with the operation of the website.
All content on the website — including text, images, logos, product descriptions, videos, and design elements — is the property of In My Home Accessibility or its manufacturer partners and is protected by applicable intellectual property laws.
4. Quotes and Consultations
We offer completely free, no-obligation in-home evaluations, pricing, and information. Any pricing provided online, by phone, or by text prior to an in-home assessment is preliminary. Published starting prices do not include applicable taxes and may exclude shipping. Final pricing is determined only after an in-home assessment of your home, stairs, layout, and installation requirements, and is set out in the written service agreement provided at the time of purchase.
5. Products and Warranty
Products we sell and install are covered by the warranty provided by the applicable manufacturer. In addition, In My Home Accessibility includes a FREE labor warranty on all products we install. The exact warranty terms, coverage, exclusions, and duration are provided in the manufacturer's warranty documentation and in your service agreement at the time of purchase and installation. All installations are performed by trained technicians in accordance with the manufacturer's specifications.
6. Payment Terms
Payment terms, deposit requirements, and accepted payment methods are set out in the written service agreement you receive at the time of purchase. All amounts are payable in U.S. dollars. Specific cancellation, refund, and rescheduling terms are also described in your service agreement.
7. Communications Consent
By providing your phone number or email address, you consent to receive calls, text messages, and emails from In My Home Accessibility regarding your inquiry, quote, evaluation, installation, or service.
Message frequency varies (up to 6 messages per month). Message and data rates may apply. Consent is not a condition of any purchase. You may opt out of text messages at any time by replying STOP, get help by replying HELP, or unsubscribe from marketing emails by following the link in any email. You can also contact us directly at 843-547-2237 to update your communication preferences.
8. Age Restriction
Our website and services are intended for individuals who are at least 18 years of age. By using our website, submitting a form, or opting in to receive SMS or other communications from In My Home Accessibility, you represent and warrant that you are 18 years of age or older.
9. Carrier Liability Disclaimer
Mobile carriers (including but not limited to AT&T, Verizon, T-Mobile, and their affiliates) are not liable for delayed or undelivered messages sent through our SMS program. Message and data rates may apply to any messages sent to you from us and to us from you. Message frequency varies. In My Home Accessibility is not responsible for any charges or fees imposed by your wireless carrier, and delivery of SMS messages is subject to your carrier's coverage, service, and transmission capabilities.
10. Limitation of Liability
To the fullest extent permitted by law, In My Home Accessibility, its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of our website or services. Our total liability for any claim arising out of or related to these Terms will not exceed the amount you paid to us for the specific service giving rise to the claim.
11. Disclaimer of Warranties
The information on our website is provided "as is" and for general informational purposes only. While we work to keep product descriptions, specifications, and pricing information accurate, we do not warrant that website content is complete, current, or error-free. Product warranties are provided by the manufacturer as described in Section 5 and are not modified or replaced by anything on this website.
12. Third-Party Links
Our website may contain links to third-party websites, blog content, or video content hosted by third parties. We provide these links for convenience and do not control, endorse, or assume responsibility for the content, privacy practices, or accuracy of third-party sites.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict-of-law principles. Any dispute arising out of or related to these Terms or our services will be brought exclusively in the state or federal courts located in Beaufort County, South Carolina.
14. Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website or our services after the changes take effect constitutes your acceptance of the updated Terms.
15. Contact Information
In My Home Accessibility
Address: Bluffton, South Carolina
Service Area: Bluffton, Hilton Head Island, Beaufort, Charleston, Kiawah Island and Mt. Pleasant, SC; Savannah, GA; Jacksonville, FL
Phone (Call or Text): 843-547-2237
Website: https://www.inmyhomeassistance.com
16. Effective Date
These Terms & Conditions are effective as of July 29, 2026.